Introduction and Scope

This Privacy Policy explains how AcceptCryptoGuide ("we," "us," or "our") collects, uses, discloses, and safeguards personal information when you use our website at acceptcryptoguide.com, our cryptocurrency payment processing services, and any related applications (collectively, the "Services"). This policy applies to all users of the Services, including merchants who accept cryptocurrency payments through us and their customers whose payment data we process.

We are based in the United States and provide services primarily to businesses operating in the United States. By using the Services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Services.

This policy does not apply to third-party websites or services that we do not control, even if they are linked from our Services.

Information We Collect

We collect information to provide and improve the Services, process cryptocurrency payments, comply with legal obligations, and prevent fraud. The types of information we collect depend on how you interact with us.

Information You Provide Directly

• Account and business information: When you register as a merchant, we collect your name, business name, email address, phone number, physical address, and tax identification number.
• Identity verification information: To comply with anti-money laundering (AML) and know-your-customer (KYC) requirements, we may collect government-issued identification numbers, dates of birth, and copies of identification documents for business owners and authorized signatories.
• Payment and transaction information: When you or your customers initiate a cryptocurrency payment, we collect the cryptocurrency wallet address, transaction hash, amount, and timestamp. We do not collect private keys.
• Communications: If you contact us for support or privacy inquiries, we collect the content of your messages and any attachments.

Information Collected Automatically

When you visit our website or use the Services, we automatically collect certain technical information, including IP address, browser type, device type, operating system, referring URLs, and pages viewed. We use cookies and similar technologies as described in the "Cookies and Similar Technologies" section below.

Information from Third Parties

We may receive information about you from third parties, such as blockchain analytics providers (to screen wallet addresses for risk), identity verification services, and payment partners. We may combine this information with other data we hold about you.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Services: To process cryptocurrency payments, maintain your account, and facilitate transactions between merchants and customers.
• Compliance and legal obligations: To verify identities, screen transactions for money laundering or fraud, and comply with applicable laws, including AML and KYC requirements.
• Fraud prevention and security: To detect, prevent, and address fraud, unauthorized access, and other illegal activity.
• Customer support: To respond to your inquiries and resolve issues.
• Service improvement: To analyze usage trends and improve the functionality and user experience of the Services.
• Communications: To send you administrative messages, updates, and, where permitted, marketing communications (you may opt out of marketing at any time).

We do not sell your personal information. We process personal information only for the purposes described in this policy or as otherwise disclosed to you at the time of collection.

Legal Bases for Processing (Where Applicable)

If you are located in a jurisdiction that requires a legal basis for processing (such as the European Economic Area), we rely on the following bases: performance of a contract (to provide the Services), compliance with legal obligations (such as AML/KYC), legitimate interests (such as fraud prevention and service improvement), and consent (where required, such as for certain marketing communications).

Data Security Measures

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS and encryption of sensitive data at rest.
• Access controls and authentication requirements for personnel who need access to personal information.
• Regular security assessments and monitoring of our systems.
• Employee training on privacy and security practices.
• Retention of personal information only as long as necessary for the purposes described in this policy or as required by law.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to legal retention requirements.
• Restriction or objection: The right to request that we restrict or object to certain processing.
• Portability: The right to receive your information in a structured, commonly used format.
• Opt-out of marketing: You can opt out of marketing communications at any time by following the unsubscribe instructions in those messages.

To exercise these rights, please contact us using the details in the "How to Contact Us for Privacy Inquiries" section. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling a request.

California Residents (CPRA)

If you are a California resident, you have additional rights under the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise CPRA rights, contact privacy@acceptcryptoguide.com.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to operate the Services, analyze usage, and improve your experience. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Services.

We use the following types of cookies:

• Essential cookies: Required for the Services to function, such as authentication and security.
• Analytics cookies: Help us understand how users interact with the Services.
• Preference cookies: Remember your settings and preferences.

We do not use cookies to collect sensitive personal information without your consent.

Third-Party Services

We may share personal information with third-party service providers who perform services on our behalf, such as identity verification, blockchain analytics, payment processing, cloud hosting, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

We may also disclose personal information:

• To comply with legal process, such as a subpoena or court order.
• To protect our rights, property, or safety, or that of our users or the public.
• In connection with a merger, acquisition, or sale of assets, in which case we will notify you of any changes to this policy.

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

International Data Transfers

We are based in the United States, and the information we collect is processed in the United States. If you access the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction. By using the Services, you consent to this transfer.

Children's Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and, where appropriate, by email or other prominent notice. Your continued use of the Services after the effective date of the updated policy constitutes your acceptance of the changes.

How to Contact Us for Privacy Inquiries

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Privacy email: privacy@acceptcryptoguide.com
• Phone: +1 (512) 774-0392
• Mailing address: 1108 Lavaca Street, Suite 210, Austin, TX 78701

We will respond to your inquiry as soon as possible and within any timeframes required by law.

Last Updated: October 29, 2026